Return Policy

Simple terms. No surprises.

You have 60 days from delivery to return your ECU for any reason. No restocking fees. No return shipping cost to you.

• Units in the same condition they shipped in
• Wrong part ordered (unused and undamaged)
• Wrong VIN provided at order (we'll reprogram free and reship)
• Defective units (covered under our 5-year warranty, see Warranty page)

• Units damaged by installation errors, wiring shorts, or bad grounds
• Units with opened housings, modifications, or internal tampering
• Units with physical damage, water exposure, or contamination
• Returns past 60 days (covered under warranty instead)

If a return isn't accepted, we'll email you with the specific reason and return the unit to you at no cost.

Email us at support@omniflash.com with your order number and a short description of the issue. We'll email back a prepaid UPS return label within 1 business day.

You can also call us at [+1 717-827-9729] or start a return through our contact form.

Once we receive your return:

• Inspection: 1 to 2 business days
• Refund issued: Same day as approval
• Funds in your account: 2 to 5 business days (depends on your bank)

Refunds go back to the original payment method.