Returns & Refunds

Straightforward. Fair. No-nonsense.

We know that when your vehicle is down, the last thing you want is complicated return policies.

OmniFlash keeps things simple, fast, and transparent.

30-Day Return Window

You can return your ECU within 30 days of delivery.

To qualify, the unit must be in the same condition it was shipped in no damaged pins, no burnt boards, and no physical abuse.

Refunds for ECUs

Once we receive and inspect the ECU:

  • Approved returns are refunded to your original payment method
  • Refunds typically process in 2–4 business days
  • You'll be notified as soon as the refund is issued

Non-Returnable Situations

We cannot accept returns if:

  • The ECU was installed incorrectly
  • The unit was damaged by wiring issues, shorts, or bad grounds
  • The wrong VIN was provided
  • The ECU was opened, tampered with, or modified
  • The ECU was physically damaged or contaminated (water, corrosion, etc.)

If the unit is not returnable, we'll provide a clear explanation.

Exchanges & Replacements

If the ECU we sent has a programming or hardware issue:

  1. We verify the symptoms
  2. We program a replacement
  3. We ship it with free 2-day delivery
  4. We include a prepaid label to return the faulty unit

Wrong Part Ordered?

If you ordered the wrong part by mistake, don't worry.

You can return it within 30 days, as long as the ECU is:

  • Unused
  • Undamaged
  • In original condition

We can also help you identify the correct part number using your VIN.

Items Lost or Damaged in Shipping

If you purchased Ship Protection ($5):

→ You receive an instant replacement or refund, with no carrier claims and no waiting.

→ Damage or loss is resolved immediately.

If Ship Protection was not purchased:

→ We must follow the carrier's official investigation process.

How to Start a Return

Just contact us through:

  • eBay Messages
  • Email

Tell us your VIN and describe the issue, we'll guide you from there.

Refund Timelines

After your return arrives:

  • Inspection: 1–2 business days
  • Refund issued: Same day as approval
  • Funds reflect: 2–4 business days (varies by bank)

Our Promise

We don't hide behind policies.

We don't play games with refunds.

We treat customers with the same fairness we'd want if our own vehicle was stuck.

When you choose OmniFlash, you choose:

Fast service. Fair policies.

Lightning Fast ECU Solutions.