5-Year Limited Warranty

You're protected from day one. If the unit fails or doesn't fix your issue within the first 60 days, it's handled under our 60-day return policy. No diagnosis required, no restocking fee, free return shipping, full refund or replacement, your choice.

After that, your 5-year warranty takes over. Every unit comes with that 5-year warranty, activated by returning your old core using the provided shipping label. You're covered the moment you ship it. No forms, no registration. Your order number is your warranty record.

Returning your old core using the provided shipping label is what activates your 5-year warranty. Any sturdy box works. Your core is accepted in any condition. Dead, damaged, doesn't matter. We just need it back. If you can't return your core, contact us and we'll work with you.

A prepaid return label is already in the box your unit arrives in. Pull the old unit, drop it in any box, and hand it to UPS. The moment it scans, your coverage is locked in.

Coverage runs from the day your core ships. A failure that happens before you've activated isn't covered, so don't sit on the core.

One thing worth saying plainly: a dead-on-arrival unit is never your fault. If your unit shows up defective, it's covered under the 60-day return policy whether or not the core is back yet.

• Manufacturing or component defects
• Any internal failure of the unit under normal driving
• The unit failing to communicate with your vehicle
• Anything that goes wrong with the PCM itself, not the vehicle around it

• Damage from improper installation
• Water, fluid, or moisture damage
• Physical damage from impact, dropping, or tampering
• Problems caused by the vehicle itself, like failed sensors, wiring shorts, bad grounds, or a bad alternator
• Modifications or repair attempts by anyone other than Omniflash

Failures within the first 60 days of delivery are handled under our 60-day return policy instead. No diagnosis required.

After 60 days, if your PCM fails within 5 years, we'll replace it. Fast.

1. Reach out to our warranty team by email or chat with your order number and what the vehicle is doing
2. Our techs confirm the PCM is the failure point. We may ask for trouble codes or basic scan data
3. We respond within one business day
4. Once confirmed, your replacement ships within 1 to 2 business days
5. Send the failed unit back using the prepaid label included with your replacement

Warranty claims are confirmed with our team, not a shop visit. Tell us what the vehicle is doing, share any trouble codes you have, and our techs will confirm the PCM is the failure point. No certified mechanic's paperwork required. This protects you from swapping parts you don't need, and protects us from claims that trace back to other vehicle issues.

Warranty claims are resolved with a replacement unit, not a refund. Your original 5-year coverage continues on the replacement. It does not restart the clock. Coverage is non-transferable and applies only to the original purchaser.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.