Warranty Coverage
Every Omniflash PCM comes with a 5-year warranty, activated by returning your old unit using the provided shipping label.
Coverage Overview
You're protected from day one. Early failures are covered under our Return Policy, and your 5-year warranty takes over from there. To activate that 5-year coverage, send us your old unit within 30 days of delivery using the prepaid label we provide.
What's Covered
- Manufacturing or component defects
- Any internal failure of the unit under normal driving
- The unit failing to communicate with your vehicle
- Anything that goes wrong with the PCM itself, not the vehicle around it
What's Not Covered
- Damage from improper installation
- Water, fluid, or moisture damage
- Physical damage from impact, dropping, or tampering
- Problems caused by the vehicle itself, like failed sensors, wiring shorts, bad grounds, or a bad alternator
- Modifications or repair attempts by anyone other than Omniflash
How It Works
If your PCM fails within 5 years, we'll replace it. Fast.
- Have a certified mechanic diagnose the issue
- Reach out to our warranty team via email or chat with your order number and the diagnostic findings
- We respond within 1 business day
- Approved claims ship a replacement within 1 to 2 business days
- Send the failed unit back using the prepaid label included with your replacement
Replacement Terms
Warranty claims are resolved with a replacement unit, not a refund. Your original 5-year coverage continues on the replacement. It does not restart the clock. Coverage is non-transferable and applies only to the original purchaser.
Diagnostic Requirement
Warranty claims require a certified mechanic's diagnosis confirming the PCM as the failure point. This protects you from swapping parts you don't need, and protects us from claims that trace back to other vehicle issues.
Your Legal Rights
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Need to File a Warranty Claim?
Reach out to our support team and we'll walk you through the process.
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