Warranty Coverage

You're protected from day one. If the unit fails or doesn't fix your issue within the first 60 days, it's handled under our 60-day return policy. No diagnosis required, no restocking fee, free return shipping, full refund or replacement, your choice.

After that, your 5-year warranty takes over. Every unit comes with that 5-year warranty, activated by returning your old core within 30 days of delivery using the provided shipping label. You're covered the moment you ship it. No forms, no registration. Your order number is your warranty record.

No core charge and no deposit. You pay for the part, that's it. Returning your old core within 30 days using the provided shipping label is what activates your 5-year warranty. Any sturdy box works. If you can't return your core, contact us and we'll work with you.

A prepaid return label is already in the box your unit arrives in. Pull the old unit, drop it in any box, and hand it to UPS. The moment it scans, your coverage is locked in.

One thing worth saying plainly: a dead-on-arrival unit is never your fault. If your unit shows up defective, it's covered under the 60-day return policy whether or not the core is back yet.

• Manufacturing or component defects
• Any internal failure of the unit under normal driving
• The unit failing to communicate with your vehicle
• Anything that goes wrong with the PCM itself, not the vehicle around it

• Damage from improper installation
• Water, fluid, or moisture damage
• Physical damage from impact, dropping, or tampering
• Problems caused by the vehicle itself, like failed sensors, wiring shorts, bad grounds, or a bad alternator
• Modifications or repair attempts by anyone other than Omniflash

Failures within the first 60 days of delivery are handled under our 60-day return policy instead. No diagnosis required.

After 60 days, if your PCM fails within 5 years, we'll replace it. Fast.

1. Have a certified mechanic diagnose the issue
2. Reach out to our warranty team by email or chat with your order number and the diagnosis
3. We respond within 2 business hours
4. Approved claims ship a replacement within 1 to 2 business days
5. Send the failed unit back using the provided shipping label included with your replacement

Warranty claims are resolved with a replacement unit, not a refund. Your original 5-year coverage continues on the replacement. It does not restart the clock. Coverage is non-transferable and applies only to the original purchaser.

Warranty claims require a certified mechanic's diagnosis confirming the PCM as the failure point. This protects you from swapping parts you don't need, and protects us from claims that trace back to other vehicle issues.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.